⚠️ Legal Disclaimer: Terms & Conditions Responsibility

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Privacy Policy

Innovative Cabinets & Millwork · Last updated September 15, 2026

Innovative Cabinets & Millwork ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

  • Information you give us: name, email address, mobile phone number, project address, and details about the cabinetry or millwork project you are considering — provided when you submit a form, book a consultation, or contact us directly.
  • Information collected automatically: IP address, browser and device type, pages viewed, and referring source, collected through cookies and similar technologies on our website.

How we use your information

  • To schedule, confirm, and remind you about design consultations
  • To respond to your inquiries and prepare estimates for your project
  • To send transactional messages by SMS and email that relate to your consultation or project
  • To improve our website and understand which marketing brings us qualified inquiries

SMS opt-in and text messaging

We collect mobile numbers only from people who give them to us directly. You opt in to text messages from Innovative Cabinets & Millwork in one of these ways:

  • By submitting the consultation request form on innovativecabinetsandmillwork.com and ticking the optional SMS consent checkbox. The checkbox is never pre-ticked, and the form submits whether or not you tick it.
  • By booking a design consultation through our online scheduler.
  • By giving your number to a member of our team and agreeing to receive text messages.

Once opted in you receive non-marketing messages about your consultation booking — confirmations, reminders, and service updates. Message frequency may vary; most customers receive two to six messages per booking. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for assistance. Consent is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you have opted in to text messages, you can opt out at any time by replying STOP to any message. See our SMS Consent page for full messaging terms.

How we share information

We do not sell your personal information. We share it only with service providers who help us operate our business — such as our scheduling and customer relationship platform, our messaging provider, and our email provider — and only to the extent needed to perform those services. We may also disclose information where required by law.

Advertising and analytics

We use advertising and analytics tools, including the Meta pixel and Meta Conversions API, to measure the performance of our advertising. These tools may set cookies and receive information about your activity on our site. You can manage ad personalization through the settings offered by those platforms.

Data security

We protect your information with administrative, technical and physical safeguards. Data is transmitted over encrypted HTTPS connections and stored in our access-controlled customer relationship platform. Access is limited to the people who need it to serve you, accounts are individually credentialed, and we review access as staffing changes. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we act promptly on any suspected breach.

Data retention

We keep your information for as long as needed to serve you and to meet our legal and accounting obligations, after which it is deleted or anonymized.

Your choices

  • Reply STOP to any text message to stop receiving texts
  • Use the unsubscribe link in any email to stop receiving email
  • Contact us to request access to, correction of, or deletion of your personal information

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information we have collected and the right to request its deletion. Contact us using the details below to exercise those rights.

Children

Our services are not directed to children under 13, and we do not knowingly collect information from them.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

Contact

Innovative Cabinets & Millwork
7519 Penfield St
Winnetka, CA 91306
(818) 921-2188
[email protected]

SMS Consent  ·  Terms and Conditions